Resetting to Factory Settings

When some issues occur on your phone and you have tried all troubleshooting suggestions but still do not solve the problem, you can reset your phone to factory configurations.

This operation will delete all your personal configuration settings, and reset all settings to the factory defaults. Check with your system administrator if the personalized settings are kept before resetting your phone to factory settings.

Procedure

1. Navigate to Menu > Advanced (default password: admin) > Reset to Factory Settings.
2. Select Reset to Factory Settings > Reset.
   The phone prompts you whether to reset the setting.
3. Select OK.
   The phone begins resetting.

You can also reset your phone to factory configurations on web interface.

Procedure

1. Navigate to Administration > Management > Factory Default.
2. Select Factory Default.

Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.